COMMUNICATING ACROSS GENERATIONS by Dale Carnegie
WEDNESDAY, AUGUST 15 2018
9:00am - 11:00am (Light Breakfast Included)
This interactive workshop provides insights to help you honor, appreciate, and identify with different generations. As you learn to connect and communicate more effectively with one another, you can begin to view differences as healthy and see how they provide exciting opportunities to collaborate on innovative solutions. Today’s workforce is comprised of as many as five generations working side-by-side, therefore, connecting with each other may present even more of a challenge. Each generation has their unique mindset, work style, and ways of communicating. Learning to work and communicate across generations has become vitally important to building a cohesive, productive, and successful team.
What You’ll Learn
Since 2001, has been a Dale Certified Trainer instructing dozens of classes with hundreds of participants across three states. Assists with growing the business through strategic hiring and leading a diverse sales force in four states and over 80 counties. Spearheads the development and execution of marketing efforts ensuring the attainment of enrollment and revenue projections for the short and long term.
Certified in all Dale Carnegie core programs to include: The Dale Carnegie Course, Advanced Dale Carnegie Course, Sales Advantage, High Impact Presentations, Leadership Training for Managers. Dale Carnegie trainer certification requires annual recertification.
Corporate Training Experience:
In 2007 and 2008, John received trainer recognition for being an elite trainer in the organization. His class scores consistently exceed the national average.
24 years in the energy industry in a variety of positions, last being Director of Customer Service. Under his leadership, achieved the transition of a call center from a cost center to a profit center. John has held leadership positions resulting in numerous successful endeavors exceeding expectations within various organizations.
B.A. in Political Science from California University of Pennsylvania
M.A. in Communications from California University of Pennsylvania